Last Updated: 11/19/2025

Processing Time
 

All orders are processed within 3–7 business days (Monday–Friday, excluding holidays).

Processing time may be extended during:

• Sales or promotional events

• Holidays

• High-volume seasons

• Pre-order releases

• Restock weeks
   

You will receive an email notification once your order has shipped.

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Shipping Methods & Delivery Times

We currently ship through:

• USPS

• UPS

• Select Local Delivery Partners (Atlanta area when available)
   

Standard U.S. shipping typically takes 3–10 business days after your order has been processed.

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Actual shipping time may vary due to carrier delays, weather conditions, or high-volume periods.

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Shipping Rates

Shipping rates are calculated at checkout based on:

• Weight of the items

• Destination address

• Carrier rates
   

From time to time, free shipping promotions may be offered.

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Tracking Your Order

Once your package ships, you’ll receive a tracking number via email.
Please allow up to 48 hours for the tracking link to update.​

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Incorrect Address or Delivery Issues

Educated Lotus is not responsible for:

• Incorrect or incomplete shipping addresses

• Packages delivered to the wrong address due to customer input

• Delivery delays caused by the carrier
   

If an incorrect address was entered, please contact us within 2 hours of placing your order. Address changes are not guaranteed.

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Lost or Stolen Packages​

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Once a package is marked delivered by the carrier, Educated Lotus is not responsible for loss or theft.
If your package is missing:

1. Check your front door, mailbox, porch, or package lockers

2. Ask neighbors or leasing offices

3. Contact the shipping carrier to file a claim
    

We will support you during the process but replacements are not guaranteed.

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International Shipping

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At this time, Educated Lotus ships within the United States only.
(If you'd like international shipping added in the future, we can update this policy.)

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Order Changes & Cancellations​

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Order changes or cancellations can be made within 2 hours of purchase, as long as the order has not begun processing.

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After processing starts, no changes or cancellations can be made.

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Contact Us​

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For all shipping questions:
📩 support@educatedlotus.com

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